2021-22 Departmental Outcomes Report – Workplace of the Privateness Commissioner of Canada

Workplace of the Privateness Commissioner of Canada

 

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From the Privateness Commissioner of Canada

I’m happy to current the Departmental Outcomes Report of the Workplace of the Privateness Commissioner of Canada (OPC) for the fiscal yr ending March 31, 2022.

The OPC is in a time of transition: transition to fulfill the calls for of impending new privateness legal guidelines, together with the approaching into power of a Privateness Act extension order in July; transition to a hybrid work mannequin as we emerge from the COVID-19 pandemic and transition to a brand new Privateness Commissioner.

Certainly, the outcomes we’re reporting on at this time predate my mandate, which started in June, however will little doubt affect our work within the yr forward as we’re at an essential time for privateness in Canada. The very first week my appointment was confirmed by the Home of Commons and the Senate, the federal government tabled a lot anticipated laws to reform our out-of-date federal personal sector privateness regulation.

Invoice C-27, the Digital Constitution Implementation Act, is a crucial step for privateness safety in Canada and we welcome the chance to share our views with Parliament sooner or later. We additionally stay up for public sector privateness reform, which we hope shouldn’t be far behind.

During the last yr, the OPC started an formidable transition plan to make sure we might have the ability to hit the bottom operating as soon as new privateness legal guidelines are in place. The work has concerned costing, development modeling and planning for and consulting on the eventual new tasks we’re poised to inherit – an excessive amount of which grew to become clearer with the tabling of Invoice C-27. This work will little doubt proceed within the yr forward.

We additionally spent the final yr making ready for Privateness Act Extension Order No. 3, which provides overseas nationals overseas the identical proper as Canadians to request entry to private details about themselves that’s underneath the management of federal authorities establishments. Authorities establishments, specifically Immigration, Refugees and Citizenship Canada, anticipate to obtain a major quantity of latest private data requests, the impacts of that are poised to cascade down into time-limit and entry complaints to our workplace. As such, we now have explored options to boost our capability to reply.

In anticipation of regulation reform, we now have additionally centered our efforts on growing a brand new framework for the preparation and analysis of future steering. Together with our provincial and territorial counterparts, we printed essential steering for police on facial recognition expertise this previous yr.

The pandemic has continued to have an effect on operations on the OPC. During the last yr, we now have engaged in quite a lot of investigations, consultations and advisory initiatives associated to each private and non-private sector COVID-19 response measures and actions. We now have additionally been making ready the workplace for a return to in-person work underneath a brand new hybrid mannequin.

The OPC is dedicated to attain substantive equality of each French and English within the office and full respect for linguistic rights of the general public and staff. To that impact, the workplace launched its Official Languages Strategic Plan. Moreover, in our effort to advance anti racism, fairness and inclusion, we developed an employment Fairness, Range and Inclusion Strategic Plan. These plans will information our efforts by means of 2024.

I’m completely satisfied and humbled to have joined such a powerful workforce at such an thrilling time. Serving to to safeguard our basic proper to privateness within the face of a digital financial system more and more fuelled by private data is a problem I welcome. I stay up for constructing upon the OPC’s sturdy document in relation to reaching outcomes for Canadians.

Outcomes at a look

 

 

For extra data on the OPC’s plans, priorities and outcomes achieved, see the “Outcomes: what we achieved” part on this report.

Outcomes: what we achieved

Core Duty

Safety of privateness rights

Description

Make sure the safety of privateness rights of Canadians; implement privateness obligations by federal authorities establishments and private-sector organizations; present recommendation to Parliament on potential privateness implications of proposed laws and authorities applications; promote consciousness and understanding of rights and obligations underneath federal privateness laws.

Outcomes

The 2021-22 outcomes achieved by the OPC underneath every of the workplace’s Departmental Outcomes are described beneath.

Departmental outcome 1: Privateness rights are revered and obligations are met.

Over the previous yr, the OPC undertook quite a lot of compliance actions to considerably advance the safety of Canadians’ private data and promote a greater understanding of the rights and obligations of people and organizations underneath the federal privateness laws. This included main and taking part in international compliance efforts, collaborating in investigations and issuance of steering on privateness points akin to facial recognition. The workplace additionally continued to provoke or intervene in litigation circumstances which have the potential to advance privateness regulation in Canada and will have a major affect on the privateness pursuits of Canadians.

All year long, the OPC labored towards its aim of offering well timed responses to complaints filed by Canadians. During the last yr, we continued to streamline investigative processes by means of the elevated use of early decision and abstract investigation, together with an expedited course of to reply to time restrict complaints. Our workplace additionally sought technological efficiencies and improved inner processes. This yr, 47% of complaints have been responded to inside service requirements, which is beneath our goal of 75% however represents an enchancment in comparison with our 2020-21 outcome (44%).

The extent of complexity of sure recordsdata explains largely our problem in addressing complaints inside our service requirements. Latest fast evolution of expertise, in addition to the pandemic measures, have modified the character of our complete investigations, which now require a extra collaborative method, typically involving home and worldwide counterparts. The OPC has established itself as a acknowledged international chief in enforcement collaboration, which has expanded our capability to take compliance actions and amplified the affect of these actions.

The OPC obtained funding as a part of Price range 2019 to boost its means to ship on its mandated obligations, together with these regarding new obligatory breach necessities underneath PIPEDA, throughout the present legislative framework and within the face of the exponential development of the digital financial system.

We made nice strides in lowering the general backlog of complaints older than 12 months to an appropriate degree. Sadly, this momentary funding for backlog led to March. Although it quickly elevated our capability to cope with the amount of complaints, it was not a everlasting resolution to assist us deal appropriately with the total quantity and complexity of compliance points rising each day.

We additionally measure the share of suggestions accepted and applied by federal establishments and personal sector organizations in a compliance context. Over the previous yr, we surpassed our goal of 85% by reaching 86% of complaints resolved to our satisfaction. Whereas this outcome demonstrates that we’re capable of resolve cases of non-compliance after the very fact on a case-by-case foundation, this measure solely displays the decision of these privateness points we have been made, or grew to become, conscious of.

The OPC maintains that basic adjustments to our legal guidelines are required to guard Canadians and restore stability of their relationship with organizations. Strong privateness legal guidelines are key to selling belief in each authorities and business actions; with out that belief, innovation and development could be severely affected.

Over the previous yr, our workplace ready for the Privateness Act Extension Order, No. 3 scheduled to come back into power on July 13, 2022^{Footnote 1}. Beneath the present Privateness Act, Canadian residents and folks bodily in Canada have a proper to request entry to their private data underneath the management of a federal authorities establishment. This extension order will enable overseas nationals to make requests, and due to this fact complaints to the OPC about these requests. Authorities establishments, primarily Immigration, Refugees and Citizenship Canada (IRCC), anticipate to obtain a major quantity of latest private data requests, with an anticipated cascading affect on grievance volumes to the OPC. Due to this fact, our workplace explored options to boost our capability to reply to the anticipated enhance.

Departmental outcome 2: Canadians are empowered to train their privateness rights.

Contemplating the potential of a reworked authorized framework and the truth that our pointers are grounded in laws and will rapidly develop into outdated following such reform, we didn’t set any goal for 2021-22 for the next two indicators: Share of key privateness points which can be the topic of data to Canadians on find out how to train their privateness rights; and Share of key privateness points which can be the topic of steering to organizations on find out how to adjust to their privateness tasks. Over the previous yr, in anticipation of regulation reform, the OPC centered its efforts on growing a brand new framework for the preparation and analysis of future steering.

We nonetheless issued steering on some essential privateness points. Our workplace, together with our provincial and territorial counterparts, printed steering on police use of facial recognition (FR) expertise with a view to making sure that any use of FR complies with the regulation, minimizes privateness dangers, and respects privateness rights. Within the improvement of this steering, our workplace consulted key stakeholders, whose suggestions led to quite a lot of essential amendments. We additionally issued suggestions for a future authorized and coverage framework to manipulate police use of the expertise.

Moreover, we printed our newest graphic novel titled Social Smarts: Nothing Private! and an accompanying dialogue information, which cowl matters akin to knowledge assortment, focused promoting, cybersecurity and on-line gaming. We additionally wrote weblog posts about among the assets out there to college students and educators to additional the privacy-protection side of digital literacy. As well as, we printed weblog posts on distant entry applied sciences and methods to attenuate dangers, and the way dad and mom can have a “household tech speak,” pointing to instruments and dialogue factors on our web site. Lastly, we printed weblog posts on related toys and suggestions dad and mom can share with their kids to assist them shield their privateness on-line.

The OPC web site is our major channel of communication with Canadians. General, 73% of those that responded utilizing the web-based suggestions software discovered the data to be helpful. We proceed to pay shut consideration to qualitative suggestions, which permits us to raised perceive Canadians’ wants and to replace our webpages accordingly.

Departmental End result 3: Parliamentarians and private and non-private sector organizations are knowledgeable and guided to guard Canadians’ privateness rights.

We notice that 2021-22 was one other uncommon yr by way of parliamentary exercise, with COVID-19 and the federal election disrupting routine parliamentary enterprise. Our workplace continued to watch payments and research going by means of the legislative course of for which the OPC had beforehand offered suggestions. No such invoice or research was adopted this previous yr; due to this fact our workplace doesn’t have a outcome to report towards the indicator that measures take-up of OPC’s suggestions to parliamentarians.

The OPC continued to proactively work with Parliament, showing quite a lot of instances earlier than varied parliamentary committees in response to questions, payments and research on matters such because the use and affect of facial recognition expertise, the use and assortment of mobility knowledge by the Authorities of Canada, and proscribing younger individuals’ on-line entry to sexually specific materials.

In November 2020, the federal authorities launched Invoice C-11, which sought to overtake the federal personal sector regulation and for which we offered quite a few suggestions in our submission shared with the Standing Committee on Entry to Data, Privateness and Ethics. The Division of Justice additionally held complete public consultations, which resulted in a doc laying out a plan for modernizing Canada’s almost 40-year-old public sector regulation. By March 2022, the proposed reforms had not resulted in reformed privateness legal guidelines, with C-11 having died on the order paper when an election was known as in August 2021 and a invoice to reform the Privateness Act having but to be launched. In preparation for regulation reform, our workplace nonetheless initiated transition planning to organize the OPC for an expanded mandate post-privacy regulation reform, each functionally and structurally.

On the personal sector facet, our workplace carried out a spread of promotion actions to offer particular and sensible recommendation to companies in order that they’re correctly knowledgeable and guided by way of their obligations underneath PIPEDA. In all, our workplace initiated 14 new advisory actions this fiscal yr and carried out 25 outreach actions in varied business sectors. There have been 18 consultations ongoing at year-end.

We additionally continued our efforts to construct on the capability of our expertise laboratory to adequately assist analysis and investigation actions which inform the workplace’s work. We accomplished an intensive improve of the lab’s data expertise infrastructure and purchased new state-of-the-art instruments which strengthened the workplace’s means to carry out in-depth evaluation of rising applied sciences to establish privateness dangers.

To make sure that Canadians’ privateness rights are protected, it’s crucial that companies perceive their obligations underneath federal privateness legal guidelines. In 2021-22 our workplace surveyed Canadian companies on privacy-related points. Outcomes point out that 52% of personal sector organizations surveyed price themselves as conscious or extraordinarily conscious of their tasks underneath Canada’s privateness legal guidelines. As well as, 34% rated their firm as reasonably conscious of its privateness tasks. Taken collectively, 86% of surveyed firms are at the least reasonably conscious of their privacy-related tasks. This outcome has been comparatively constant since 2018. Our workplace will proceed its proactive advisory consultations, outreach actions and improvement of academic materials to proceed to enhance companies’ consciousness of privateness rights.

Along with the steering work described earlier on this part, we now have additionally labored to implement our multi-year communications and outreach technique to extend companies’ consciousness of their privateness obligations. The fabric printed on our web site aimed particularly at organizations, akin to steering paperwork, interpretation bulletins and case summaries, generated 839,687 visits in 2021-22, which represents an 11% enhance over the earlier yr.

On the general public sector facet, our workplace continued to obtain a big quantity of privateness affect assessments (PIAs) (111) and session requests (105) from federal authorities establishments. In 2021-22, we issued 191 suggestions following PIA critiques and consultations with establishments. We additionally offered 39 outreach periods on the request of federal authorities establishments on varied privacy-related matters.

The OPC strives to offer recommendation and steering paperwork to assist organizations adjust to their privateness obligations, and we search suggestions on organizations’ degree of satisfaction with OPC steering. With a barely larger participation price in 2021-22 than the earlier yr, the outcomes indicated that 76% of the federal and personal organizations that responded have been glad with the usefulness of steering paperwork on our web site – surpassing our goal of 70%. This represents our highest outcome achieved since we first launched the suggestions mechanism in 2018-19.

Outcomes achieved

The next desk exhibits, for the Safety of Privateness Rights, the outcomes achieved, the efficiency indicators, the targets and the goal dates for 2021-22, and the precise outcomes for the three most up-to-date fiscal years for which precise outcomes can be found.

Outcomes Achieved

Departmental outcomes	Efficiency indicators	Goal	Date to attain goal	2019-20 precise outcomes	2020-21 precise outcomes	2021-22 precise outcomes
Privateness rights are revered and obligations are met	Share of Canadians who really feel that companies respect their privateness rights.	90%	March 31, 2023	Not a survey yr	45%	Not a survey yr
	Share of Canadians who really feel that the federal authorities respects their privateness rights.	90%	March 31, 2023	Not a survey yr	63%	Not a survey yr
	Share of complaints responded to inside service requirements.	75%	March 31, 2022	61%	44%	47%
	Share of formal OPC suggestions applied by departments and organizations.	85%	March 31, 2022	80%	75%	86%
Canadians are empowered to train their privateness rights	Share of Canadians who really feel they learn about their privateness rights.	70%	March 31, 2023	Not a survey yr	64%	Not a survey yr
	Share of key privateness points which can be the topic of data to Canadians on find out how to train their privateness rights.	No goal set for 2021-22	No goal set for 2021-22	27% (8/30 specified items of steering accomplished)	30% (9/30 specified items of steering accomplished)	n/aFootnote 2
	Share of Canadians who learn OPC data and discover it helpful.	70%	March 31, 2022	71%	74%	73%
Parliamentarians, and private and non-private sector organizations are knowledgeable and guided to guard Canadians’ privateness rights	Share of OPC suggestions on privacy-relevant payments and research which have been adopted.	60%	March 31, 2022	68% (28 recs made, 19 adopted)	n/aFootnote 3	n/aFootnote 4
	Share of personal sector organizations which have good or glorious information of their privateness obligations.	85%	March 31, 2022	85%	Not a survey yr	86%
	Share of key privateness points which can be the topic of steering to organizations on find out how to adjust to their privateness tasks.	No goal set for 2021-22	No goal set for 2021-22	27% (8/30 specified items of steering accomplished)	30% (9/30 specified items of steering accomplished)	n/aFootnote 5
	Share of federal and personal sector organizations that discover OPC’s recommendation and steering to be helpful in reaching compliance.	70%	March 31, 2022	71%	70%	76%

Monetary, human assets and efficiency data for the OPC’s Program Stock is on the market in GC InfoBase.

Budgetary monetary assets ({dollars})

The next desk exhibits, for the Safety of Privateness Rights, budgetary spending for 2021-22, in addition to precise spending for that yr.

Budgetary monetary assets ({dollars})

2021-22 Essential Estimates	2021-22 deliberate spending	2021-22 complete authorities out there to be used	2021-22 precise spending (authorities used)	2021-22 distinction (precise spending minus deliberate spending)
22,261,717	22,261,717	23,144,435	22,571,738	310,021

Monetary, human assets and efficiency data for the OPC’s Program Stock is on the market in GC InfoBase.

Human assets (full-time equivalents)

The next desk exhibits, in full time equivalents, the human assets the division wanted to meet this core duty for 2021-22.

Human assets (full-time equivalents)

2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2021-22 distinction (precise full-time equivalents minus deliberate full-time equivalents)
158	163	5

Monetary, human assets and efficiency data for the OPC’s Program Stock is on the market in GC InfoBase.

Inner Companies

Description

Inner Companies are these teams of associated actions and assets that the federal authorities considers to be providers in assist of applications and/or required to fulfill company obligations of a company. Inner Companies refers back to the actions and assets of the ten distinct service classes that assist Program supply within the group, whatever the Inner Companies supply mannequin in a division. The ten service classes are:

• acquisition administration providers
• communication providers
• monetary administration providers
• human assets administration providers
• data administration providers
• data expertise providers
• authorized providers
• materials administration providers
• administration and oversight providers
• actual property administration providers

Communications providers are an integral a part of the OPC’s training and outreach mandate. As such, these providers are included within the Promotion Program. Equally, as authorized providers are an integral a part of the OPC’s supply of compliance actions, they’re included within the Compliance Program.

Outcomes

Inner providers continued to offer high-quality and well timed recommendation and providers to your complete group with the intention to assist OPC goals, enabling the workplace to fulfill its administrative obligations.

In 2021-22, these providers performed a necessary function in quite a few initiatives, together with particularly:

• Persevering with to assist staff in a distant work setting by offering the required assist and gear, updating the on-boarding course of for brand new staff and guaranteeing the well being and security of all staff by means of sound COVID-19 administration and return-to-work pointers.
• Creating, in session with staff, the workplace’s hybrid (mixture of on-site and distant work) office mannequin imaginative and prescient in preparation for the publish pandemic work setting.
• Offering assist to the group because it prepares for the implementation of latest mandate obligations.
• Implementing the second yr of our Strategic Human Assets Plan to make sure an agile office, and numerous and consultant workforce to stay an employer of alternative.
• Creating and implementing the primary yr of a three-year plan (2021-24) on Employment Fairness, Range and Inclusion.
• Implementing the primary yr of the 2021-24 Official Languages Strategic Plan by selling a bilingual tradition and strengthening linguistic safety to attain substantive equality of each official languages.
• Pursuing digital transformation efforts by modernizing infrastructure and instruments to optimize the work setting and promote worker mobility.
• Creating, in session with staff, the workplace’s Office Well being & Security Coverage.
• Creating, in session with key stakeholders, the workplace’s Departmental Safety Plan for 2022-23 to 2024-25 in step with the necessities of the brand new Coverage on Authorities Safety.
• Persevering with to take care of collaboration and enterprise partnerships with different small and medium-sized organizations and brokers of Parliament to realize effectiveness, share instruments and assets, and implement greatest practices in areas akin to data expertise, administrative providers, finance, folks administration and human assets applications.

Budgetary monetary assets ({dollars})

The next desk exhibits, for inner providers, budgetary spending for 2021-22, in addition to spending for that yr.

Budgetary monetary assets ({dollars})

2021-22 Essential Estimates*	2021-22 deliberate spending*	2021-22 complete authorities out there to be used	2021-22 precise spending (authorities used)	2021-22 distinction (precise spending minus deliberate spending)
7,971,869	7,971,869	8,380,001	8,172,643	200,774
* Consists of Vote Netted Income authority (VNR) of $200,000 for inner assist providers to different authorities organizations.

Human assets (full-time equivalents)

The next desk exhibits, in full time equivalents, the human assets the division wanted to hold out its inner providers for 2021-22.

Human assets (full-time equivalents)

2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2021-22 distinction (precise full-time equivalents minus deliberate full-time equivalents)
54	52	(2)

Spending and human assets

Spending

Spending 2019-20 to 2024-25

The next graph presents deliberate spending (voted and statutory) over time.

Textual content model of Determine 1

Fiscal yr	Statutory	Voted	Complete
2019-20	2,599,274	25,947,986	28,547,260
2020-21	3,310,829	28,500,006	31,810,835
2021-22	3,155,678	27,588,703	30,744,381
2022-23	3,141,436	26,077,995	29,219,431
2023-24	3,141,436	26,077,995	29,219,431
2024-25	3,141,436	26,077,995	29,219,431

The above graph illustrates the OPC’s spending pattern over a six-year interval from 2019-20 to 2024-25. Fiscal years 2019-20 to 2021-22 replicate the group’s precise expenditures as reported within the Public Accounts. Fiscal years 2022-23 to 2024-25 characterize deliberate spending.

As indicated above, there was a rise in spending from 2019-20 to 2021-22: OPC spending rose by $2.2 million on this interval because it applied the Price range 2019 measure: Defending the privateness of Canadians. This enhance is especially attributed to extra spending on staffing ensuing from new hires, in addition to wage will increase and retroactive funds made following the ratification of collective agreements over the previous yr.

Beginning fiscal yr 2022-23, OPC’s deliberate spending will lower because of the finish of funding obtained to cut back the backlog of privateness complaints older than one yr and provides Canadians extra well timed decision of their complaints.

Budgetary efficiency abstract for core tasks and inner providers ({dollars})

The “Budgetary efficiency abstract for core tasks and inner providers” desk presents the budgetary monetary assets allotted for OPC’s core tasks and for inner providers.

  

Core tasks and inner providers	2021-22 Essential Estimates	2021-22 deliberate spending	2022-23 deliberate spending	2023-24 deliberate spending	2021-22 complete authorities out there to be used	2019-20 precise spending (authorities used)	2020-21 precise spending (authorities used)	2021-22 precise spending (authorities used)
Safety of privateness rights	22,261,717	22,261,717	21,524,426	21,524,426	23,144,435	20,573,425	23,003,685	22,571,738
Subtotal	22,261,717	22,261,717	21,524,426	21,524,426	23,144,435	20,573,425	23,003,685	22,571,738
Inner Companies	7,971,869	7,971,869	7,695,005	7,695,005	8,380,001	7,973,835	8,807,150	8,172,643
Complete	30,233,586	30,233,586	29,219,431	29,219,431	31,524,436	28,547,260	31,810,835	30,744,381

For fiscal years 2019-20 to 2021-22, precise spending represents the precise expenditures as reported within the Public Accounts of Canada. Fiscal years 2022-23 and 2023-24 characterize deliberate spending.

The web enhance of $1.3 million between the 2021-22 complete authorities out there to be used ($31.5 million) and the 2021-22 deliberate spending ($30.2 million) is especially resulting from funding obtained for the working finances carry-forward train, compensation associated to the brand new collective bargaining and changes to the worker profit plans.

Complete authorities out there to be used in 2021-22 ($31.5 million) in comparison with 2021-22 precise spending ($30.7 million) end in a lapse of $0.8 million. This quantity represents the working lapses reported within the Public Accounts of Canada by the OPC.

Human assets

The “Human assets abstract for core tasks and inner providers” desk presents the full-time equivalents (FTEs) allotted to every of OPC’s core tasks and to inner providers.

Human assets abstract for core tasks and inner providers

Core duty and inner providers	2019-20 precise full-time equivalents	2020-21 precise full-time equivalents	2021-22 deliberate full-time equivalents	2021-22 precise full-time equivalents	2022-23 deliberate full-time equivalents	2023-24 deliberate full-time equivalents
Safety of Privateness Rights	142	158	158	163	153	153
Subtotal	142	158	158	163	153	153
Inner Companies	51	54	54	52	54	54
Complete	193	212	212	215	207	207

The rise in full-time equivalents (FTEs) in 2019-20 to 2021-22 is especially resulting from assets obtained from the funding for delivering on the Price range 2019 measure: Defending the privateness of Canadians.

The variance between the precise FTEs in 2020-21 and deliberate FTEs within the coming years could be attributed to momentary funding in Price range 2019 to cut back the backlog of privateness complaints older than a yr and to extra rapidly resolve Canadians’ complaints. The OPC will proceed to attain outcomes by allocating its human assets to greatest assist its priorities and applications.

The workplace’s human useful resource ranges are anticipated to stay fixed.

Expenditures by vote

For data on the OPC’s organizational voted and statutory expenditures, seek the advice of the Public Accounts of Canada 2021.

Authorities of Canada spending and actions

Data on the alignment of the OPC’s spending with the Authorities of Canada’s spending and actions is on the market within the GC InfoBase.

Monetary statements and monetary statements highlights

Monetary statements

The OPC’s monetary statements (audited) for the yr ended March 31, 2022, can be found on the departmental web site.

Monetary assertion highlights

Condensed Assertion of Operations (unaudited) for the yr ended March 31, 2022 ({dollars})

Monetary data	2021-22 deliberate outcomes	2021-22 precise outcomes	2020-21 precise outcomes	Distinction (2021-22 precise outcomes minus 2021-22 deliberate outcomes)	Distinction (2021-22 precise outcomes minus 2020-21 precise outcomes)
Complete bills	34,927,953	34,604,968	36,824,008	(322,985)	(2,219,040)
Complete revenues	179,000	179,733	226,633	733	(46,900)
Web price of operations earlier than authorities funding and transfers	34,748,953	34,425,235	36,597,375	(323,718)	(2,172,140)

In 2021-22, precise spending decreased from that of 2020-21. The variance is especially resulting from decreases in wage and staff’ advantages bills, telecommunication prices, analysis providers and data expertise providers.

The OPC gives inner assist providers to different small authorities departments associated to the supply of IT service. Pursuant to part 29.2 of the Monetary Administration Act, inner assist service agreements are recorded as revenues.

Condensed Assertion of Monetary Place (unaudited) as of March 31, 2022 ({dollars})

Monetary data	2021-22	2020-21	Distinction (2021-22 minus 2020-21)
Complete web liabilities	4,755,235	5,349,000	(593,765)
Complete web monetary belongings	2,659,878	3,092,908	(433,030)
Departmental web debt	2,095,357	2,256,092	(160,735)
Complete non-financial belongings	1,819,974	1,720,353	99,621
Departmental web monetary place	(275,383)	(535,739)	260,356

The lower in web liabilities of $0.6 million is especially defined by reductions in year-end accounts payable, accrued worker salaries and trip pay and compensatory depart.

The lower in web monetary belongings of $0.4 million is especially resulting from a lower within the Due from the Consolidated Income Fund. The full non-financial belongings of $1.8 million consists primarily of tangible capital belongings. The $0.1 million enhance is because of a $0.2 million enhance in pay as you go bills whereas tangible capital belongings decreased by $0.1 million.

The 2021-22 deliberate outcomes data is offered within the OPC Future-Oriented Assertion of Operations and Notes 2021-22.

Company data

Organizational profile

Applicable Minister^{Footnote 6}: David Lametti

Institutional Head: Philippe Dufresne

Ministerial portfolio^{Footnote 7}: Division of Justice Canada

Enabling Instrument(s): Privateness Act, R.S.C. 1985, c. P-21; Private Data Safety and Digital Paperwork Act, S.C. 2000, c. 5

12 months of Incorporation/Graduation: 1982

Raison d’être, mandate and function: who we’re and what we do

“Raison d’être, mandate and function: who we’re and what we do” is on the market on the OPC’s web site.

Working context

Data on the working context is on the market on the OPC’s web site.

Reporting framework

The OPC’s Departmental Outcomes Framework and Program Stock of document for 2021-22 are proven beneath.

Departmental Outcomes Framework

Core Duty: Safety of Privateness Rights

Departmental End result: Privateness rights are revered and obligations are met

• Indicator: Share of Canadians who really feel that companies respect their privateness rights
• Indicator: Share of Canadians who really feel that the federal authorities respects their privateness rights
• Indicator: Share of complaints responded to inside service requirements
• Indicator: Share of formal OPC suggestions applied by departments and organizations

Departmental End result: Canadians are empowered to train their privateness rights

• Indicator: Share of Canadians who really feel they learn about their privateness rights
• Indicator: Share of key privateness points which can be the topic of data to Canadians on find out how to train their privateness rights
• Indicator: Share of Canadians who learn OPC data and discover it helpful

Departmental End result: Parliamentarians, and federal- and private-sector organizations are knowledgeable and guided to guard Canadians’ privateness rights

• Indicator: Share of OPC suggestions on privacy-relevant payments and research which have been adopted
• Indicator: Share of personal sector organizations which have a very good or glorious information of their privateness obligations
• Indicator: Share of key privateness points which can be the topic of steering to organizations on find out how to adjust to their privateness tasks
• Indicator: Share of federal and personal sector organizations that discover OPC’s recommendation and steering to be helpful in reaching compliance

Program Stock

• Compliance Program
• Promotion Program

Supporting data on this system stock

Monetary, human assets and efficiency data for the OPC’s program stock is on the market in GC InfoBase.

Supplementary data tables

The next supplementary data tables can be found on the OPC’s web site.

• Departmental Sustainable Growth Technique/Reporting on Inexperienced Procurement
• Particulars on switch cost applications
• Gender-based evaluation plus

Federal tax expenditures

The tax system can be utilized to attain public coverage goals by means of the applying of particular measures akin to low tax charges, exemptions, deductions, deferrals and credit. The Division of Finance Canada publishes price estimates and projections for these measures every year within the Report on Federal Tax Expenditures. This report additionally gives detailed background data on tax expenditures, together with descriptions, goals, historic data and references to associated federal spending applications in addition to evaluations and GBA Plus of tax expenditures.

Organizational contact data

30 Victoria Road
Gatineau, Quebec K1A 1H3
Canada

Phone: 819-994-5444
Toll Free: 1-800-282-1376
Fax: 819-994-5424

Web site: www.priv.gc.ca

Appendix: definitions

appropriation (crédit)

Any authority of Parliament to pay cash out of the Consolidated Income Fund.

budgetary expenditures (dépenses budgétaires)

Working and capital expenditures; switch funds to different ranges of presidency, organizations or people; and funds to Crown companies.

core duty (responsabilité essentielle)

A permanent perform or function carried out by a division. The intentions of the division with respect to a core duty are mirrored in a number of associated departmental outcomes that the division seeks to contribute to or affect.

Departmental Plan (plan ministériel)

A report on the plans and anticipated efficiency of an appropriated division over a 3-year interval. Departmental Plans are normally tabled in Parliament every spring.

departmental precedence (priorité)

A plan or challenge {that a} division has chosen to focus and report on through the planning interval. Priorities characterize the issues which can be most essential or what have to be accomplished first to assist the achievement of the specified departmental outcomes.

departmental outcome (résultat ministériel)

A consequence or end result {that a} division seeks to attain. A departmental result’s typically exterior departments’ speedy management, nevertheless it ought to be influenced by program-level outcomes.

departmental outcome indicator (indicateur de résultat ministériel)

A quantitative measure of progress on a departmental outcome.

departmental outcomes framework (cadre ministériel des résultats)

A framework that connects the division’s core tasks to its departmental outcomes and departmental outcome indicators.

Departmental Outcomes Report (rapport sur les résultats ministériels)

A report on a division’s precise accomplishments towards the plans, priorities and anticipated outcomes set out within the corresponding Departmental Plan.

experimentation (expérimentation)

The conducting of actions that search to first discover, then take a look at and examine the consequences and impacts of insurance policies and interventions with the intention to inform evidence-based decision-making, and enhance outcomes for Canadians, by studying what works, for whom and in what circumstances. Experimentation is said to, however distinct from innovation (the making an attempt of latest issues), as a result of it includes a rigorous comparability of outcomes. For instance, utilizing a brand new web site to speak with Canadians could be an innovation; systematically testing the brand new web site towards current outreach instruments or an outdated web site to see which one results in extra engagement, is experimentation.

full time equal (équivalent temps plein)

A measure of the extent to which an worker represents a full particular person yr cost towards a departmental finances. For a selected place, the total time equal determine is the ratio of variety of hours the particular person truly works divided by the usual variety of hours set out within the particular person’s collective settlement.

gender-based evaluation plus (GBA Plus) (analyse comparative entre les sexes plus [ACS Plus])

An analytical software used to assist the event of responsive and inclusive insurance policies, applications and different initiatives; and perceive how elements akin to intercourse, race, nationwide and ethnic origin, Indigenous origin or id, age, sexual orientation, socio-economic situations, geography, tradition and incapacity, affect experiences and outcomes, and might have an effect on entry to and expertise of presidency applications.

government-wide priorities (priorités pangouvernementales)

For the aim of the 2021-22 Departmental Outcomes Report, government-wide priorities refers to these high-level themes outlining the federal government’s agenda within the 2020 Speech from the Throne, particularly: Defending Canadians from COVID-19; Serving to Canadians by means of the pandemic; Constructing again higher – a resiliency agenda for the center class; The Canada we’re preventing for.

horizontal initiative (initiative horizontale)

An initiative the place two or extra federal organizations are given funding to pursue a shared end result, typically linked to a authorities precedence.

non-budgetary expenditures (dépenses non budgétaires)

Web outlays and receipts associated to loans, investments and advances, which change the composition of the monetary belongings of the Authorities of Canada.

efficiency (rendement)

What a company did with its assets to attain its outcomes, how properly these outcomes in comparison with what the group meant to attain, and the way properly classes discovered have been recognized.

efficiency indicator (indicateur de rendement)

A qualitative or quantitative technique of measuring an output or end result, with the intention of gauging the efficiency of a company, program, coverage or initiative respecting anticipated outcomes.

efficiency reporting (manufacturing de rapports sur le rendement)

The method of speaking proof based mostly efficiency data. Efficiency reporting helps choice making, accountability and transparency.

plan (plan)

The articulation of strategic decisions, which gives data on how a company intends to attain its priorities and related outcomes. Typically, a plan will clarify the logic behind the methods chosen and have a tendency to give attention to actions that result in the anticipated outcome.

deliberate spending (dépenses prévues)

For Departmental Plans and Departmental Outcomes Stories, deliberate spending refers to these quantities introduced in Essential Estimates.

A division is predicted to concentrate on the authorities that it has sought and obtained. The dedication of deliberate spending is a departmental duty, and departments should have the ability to defend the expenditure and accrual numbers introduced of their Departmental Plans and Departmental Outcomes Stories.

program (programme)

Particular person or teams of providers, actions or combos thereof which can be managed collectively throughout the division and give attention to a particular set of outputs, outcomes or service ranges.

program stock (répertoire des programmes)

Identifies all of the division’s applications and describes how assets are organized to contribute to the division’s core tasks and outcomes.

outcome (résultat)

A consequence attributed, partly, to a company, coverage, program or initiative. Outcomes will not be throughout the management of a single group, coverage, program or initiative; as a substitute they’re throughout the space of the group’s affect.

statutory expenditures (dépenses législatives)

Expenditures that Parliament has authorised by means of laws aside from appropriation acts. The laws units out the aim of the expenditures and the phrases and situations underneath which they could be made.

goal (cible)

A measurable efficiency or success degree that a company, program or initiative plans to attain inside a specified time interval. Targets could be both quantitative or qualitative.

voted expenditures (dépenses votées)

Expenditures that Parliament approves yearly by means of an appropriation act. The vote wording turns into the governing situations underneath which these expenditures could also be made.